Payment & Shipping Terms


1. PAYMENTS

You can pay by credit card. After ordering the selected goods, you will be redirected to the Simple Pay payment interface, where you can pay with your credit card through the most secure encrypted transaction currently available. All our customers have to do is click on the Payment by credit card button when selecting the payment method and then enter their card number, expiry date and three-digit security code on the Simple Pay payment server. We accept MasterCard and VISA . We can only accept cards issued for electronic use only if the bank issuing the card authorizes its use! Please check with your bank whether your card can be used for online purchases. Simple Pay will send you a confirmation of the transaction after a successful purchase, or an error message if the transaction is unsuccessful.
On our site, you can pay by credit card through Simple Pay.

We only accept 3D secure card transactions. (Complying with Payment services (PSD 2) - Directive (EU) 2015/2366)
3D-Secure is an international security standard for online payments, which aims to reduce e-commerce fraud. In case of loss or stolen, the card enrolled in 3D secure cannot be used by third parties for online shopping.

In most cases you have two options through which you can authorize online payments*:
1. Biometric authentication (digital fingerprint or facial recognition) via your bank’s mobile app
2. Two Factor authentication - static + dynamic password (via SMS, at your mobile phone number)
*Please check with your card issuer for details.

2. SHIPMENTS

Shipments are handled by DHL or UPS Express service.

Destinations:

We ship throughout the territory of the European Union (excluding Hungary*), Switzerland and Norway.
We are not accepting orders from Northern Ireland and Northern Cyprus (non-EU territories).
We cannot ship to PO box! We ship only to valid physical address!

*For orders from Hungary please visit www.milwaukeeinst.hu

No international drop shipments are accepted! The billing and shipping country should be the same!

Delivery time: the average delivery time is within 3-4 days.

Our goal is to deliver your order within 2 business days. Due to the current pandemic situation, there can be delays in delivery (up to 5-6 days).

Shipping cost:

For orders below 50 € the shipping cost is 15 €
For orders above 50 € the shipping is free of charge (EU ONLY!)
For orders from Switzerland and Norway the DDP shipping cost is 15 €

Please check the product(s) carefully within 7 days after you received the shipment.
Claims of damaged products will be refused after 7 days!